Personal Account
AI handles every touchpoint from first contact to follow-up, so no prospect falls through the cracks. Use templates to guide the tone or let AI draft freely, and steer the mix for natural A/B testing.
How it works
Each step is handled by a specialized AI agent or by you. Purple steps are AI, teal steps are yours.
The Research Agent gathers relevant context about the prospect’s company, including recent news, industry trends, and opportunities, to inform the outreach.
The Decision Agent evaluates whether it’s a good time to reach out based on the research, engagement history, and your ideal customer profile. Contacts that don’t qualify are deprioritized, not spammed.
The Knowledge Agent retrieves relevant entries from your organization’s knowledge base, such as products, pricing, case studies, and tone guidelines, selecting only what’s relevant to this specific prospect.
The Content Agent drafts a personalized email using research and knowledge base context. You can create templates as style guides and set a usage percentage to A/B test template-guided vs freely drafted emails. Multilingual support matches the prospect’s language automatically.
The draft lands in your review queue. You can approve, edit, or discard it. Nothing sends without your explicit approval.
Approved emails are sent from your actual email account during business hours, respecting rate limits to protect your sender reputation.
When the prospect replies, the Decision Agent classifies the response (interested, objection, question, out-of-office) and routes it accordingly. Qualified leads are flagged for your immediate attention.
The system schedules the next check-in automatically: shorter intervals early on, longer gaps as the cadence matures. When the time comes, the full pipeline restarts with fresh context. You never have to remember to follow up.
How it compares
Traditional outreach platforms automate sending. Amplycom automates the thinking that comes before it.
| Amplycom | Traditional tools | |
|---|---|---|
| Follow-ups | Automatic check-ins that adapt per contact. No conversation dropped | Pre-written sequence steps |
| Email content | AI drafts grounded in research, or use templates as style guides with adjustable mix | Templates with merge fields |
| Prospect research | AI researches each prospect before drafting | Static data imported once |
| Sending control | Human review before every send | Auto-send on schedule |
| Learning | Knowledge base gives AI your products, tone, and talking points | Static templates updated manually |
| Qualification | AI evaluates fit before reaching out | Blast entire list, filter later |
When you connect your email account, Amplycom only persists emails from contacts in your CRM. All other emails are filtered during processing and never saved to the database or displayed in the app. Your personal inbox stays private.